Contact Us

For information about coming to Canada and the immigration process:

• Consult Citizenship and Immigration Canada or Going to Canada.

For more information about getting your credentials recognized:

• Call Service Canada at 1‑888‑854‑1805 or TTY 1-800-926-9105 (in Canada only). You will be connected to an agent who will answer questions and refer you to important sources of information.
• Go to a Service Canada location in person. To find the nearest Service Canada centre offering in-person information, path-finding and referral services, visit the Service Canada website.

To request FCRO materials:

• Send an e-mail to credentials@cic.gc.ca.

Website enquiries:

• Review the Criteria for hyperlinking to and from the Foreign Credentials Referral Office (FCRO) website before submitting a request to provide a link to your website.
• Send an e-mail to credentials@cic.gc.ca to request a link, submit an enquiry or share ideas on how to improve the Foreign Credentials Referral Office website.
• Consult the Help page if you are having technical difficulties or would like help with navigating the Foreign Credentials Referral Office website.

Please note: The FCRO is unable to respond to e-mail enquiries about programs and services through this site. Only technical enquiries will be answered.

For reasons of security and privacy, we ask you not to send us any personal or confidential information, such as your Social Insurance Number, home or business address, or departmentally assigned case or file numbers. We would also like you to be aware that we cannot forward e-mail messages on your behalf and that we cannot accept and process changes of address.